Customer Notifications
Reduce the number of requests from your customers with proactive automated notifications.
Customers need to know where their consignments are, and it should be easy to keep them up to date.
DashTMS proactively sends milestone notifications to your customers, reducing the number of queries you need to respond to.
With DashTMS, you can configure proof of delivery contacts for both the customer and the site, so all parties are informed.
You can also set up en-route SMS texts to place contacts and site managers will automatically receive a text message when the consignment is on the way.
Key capabilities
- Update site contacts with en-route SMS notifications
- Send PODs to site contacts, as well as customers
- Configurable en-route messages
Screenshots
Ready to get started?
Talk to our team about Customer Notifications and how it fits your operation.